Do you offer a collection service?

We're very sorry to say that we don't offer a collection service, however here is how you can return your order by post:

You have 30 days from the date you receive your item(s) to return your item(s). This applies to both full price and sale items.


  • Complete the table on your dispatch note and enclose the Returns portion with your item(s)
  • Return your items using an international carrier to the following address:

Karen Millen Returns, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt Witney, Oxford, UK, OX29 5UT

  • Proof of postage should be retained until your refund has been processed
  • Please ensure your items are returned new, unused and with the labels still attached


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