The delivery note in the parcel you've received will detail all the items that should be included in it. Items you order may sometimes be sent in more than one delivery. Sometimes we'll split your order into a number of different packages, so that we can take advantage of the items in stock at different locations. Regardless of the number of deliveries you receive, you'll only be charged the amount that was originally quoted to you at the time you placed your order. If an item is listed on the packing slip that isn't in the parcel, please contact customer service here who will look in to this without delay.