My Delivery is Delayed

If you have selected our Standard Delivery Service, we’d ask that you allow up to 5 working days for your parcel to arrive with you, from the date of dispatch If your order arrives after the chosen delivery time scale, please get in touch by clicking here and we will be happy to reimburse any delayed delivery costs. 

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service , and provide a suitable working day for delivery to be re attempted

We will need 1 working days’ notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.


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