If you're based in the UK, you can return your purchase back to us using Royal Mail.
Fill out the returns form and pop it in the re-sealable bag with the items you want to return. There'll be a Royal Mail label on your returns form, remove this and stick it on your parcel and take it to the nearest Post Office. Please allow up to 6-8 working days for your refund to be processed, then another 2-3 days for it to show in your account.
It's always best to retain your proof of postage until you have received your refund.