Simply post the item back to us using the Royal Mail Freepost label that came in the dispatch note with your parcel. Please ensure you complete the returns note and enclose it with your parcel whilst requesting proof of postage at the post office. Please retain your proof of postage until you have received your refund.
When we receive your return we will send an email confirming your return has been processed.
Orders returned via Freepost should take no longer than 6 working days (up to 8 days during sale periods) to reach us and we’d ask that you please allow an additional 2-5 working days for the funds to appear in your account once your refund is processed.