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When will I receive my refund?

Return to a Karen Millen store
Your refund will be processed immediately*

Return with Collect+
Your refund will be processed within 4 working days*

Return by Doddle
Your refund will be processed within 4 working days*

Return with Royal Mail (Freepost)
Your refund will be processed within 6 working days (up to 8 working days during sale periods)*

*Please note it may take another 2-5 working days for the funds to appear in your account from the moment your return has been processed in our warehouse or store.  

Once your return has been processed, we will send you a confirmation e-mail to the email address you have placed your order with. If you have paid your order with a Gift Card, then please allow 7-10 days and we'll make sure a replacement E-Voucher is sent to the email address registered on your account. This E-Voucher can be used both in our standalone stores and online.

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