How do I track my Collect+ return?

When you take your parcel to a Collect+ drop off point, you’ll receive proof of postage and a code to track your return here.

Orders returned via Collect+ should take no longer than 4 working days to reach us and we’d ask that you please allow an additional 2-5 working days for the funds to appear in your account once your refund is processed.

We’d ask that you please retain you postage receipt until you receive confirmation of your refund.

You can find your nearest Collect+ drop off point at or just text COLLECT and your postcode to 84555 e.g. COLLECT WD17 1HP


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