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How can I return something?

You can return your items to us within 30 days of receiving them.

It can take up to 5 working days for your returned item(s) to reach us and a further 5 working days for us to process it.

Please note, depending on your payment method, it may take 3-5 working days for the funds to appear in your account.

If there’s anything you want to return, you can use Royal mail, Collect +, Doddle or pop into any of our standalone stores. It’s best to keep your proof of postage. If the item you want to return is faulty, get in touch with customer services using the contact form on our website.

Our returns address is:

13-16 Lakeside Industrial Estate
Stanton Harcourt
Witney
Oxfordshire
OX29 5TR

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