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How can I return something?

We are experiencing a higher volume of returns than usual and so you may experience a slight delay in receiving your refund.

If there’s anything you want to return, you can use Royal mail, Collect +, Doddle or pop into any of our standalone stores. It’s best to keep your proof of postage. If the item you want to return is faulty, get in touch with customer services using the contact form on our website.

Our returns address is:

13-16 Lakeside Industrial Estate
Stanton Harcourt
Witney
Oxfordshire
OX29 5TR

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